About after-sales service
Hi there! Thank you for shopping with us. We want to make sure you have the best experience possible, so please take a moment to read our policy:
1. **No Returns or Exchanges**: Since our lingerie is an intimate apparel item, we do not accept returns or exchanges for hygiene reasons. Please double-check your size before placing your order.
2. **Size Recommendations**: We highly recommend following our size chart based on your weight. If you're between sizes, we suggest going with the larger size for a more comfortable fit.
3. **Quality Issues**: If you receive an item with any quality defects (e.g., stitching issues, fabric flaws), please contact us within 7 days of delivery. We’ll gladly send you a replacement free of charge.
We appreciate your understanding and support! If you have any questions, feel free to reach out to us. Thank you for choosing us!